A chatbot that answers common customer questions on your website, day and night.
- Trained on your FAQs and pages
- Branded chat window
- Hands over to email or WhatsApp
- Easy to update
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- AI Chatbots
AI Chatbots That Answer Customers Around the Clock.
Website FAQ chatbots, lead capture bots, store assistants, WhatsApp auto-replies and internal knowledge assistants, set up carefully and tested before launch.
Why It Matters
Never Miss a Customer Question.
Customers ask the same questions again and again, often outside working hours. Slow replies lose sales, and answering everything manually takes your team's time.
DeskBays sets up chatbots that answer common questions from your own information, collect details from potential customers and hand over to a person when needed.
Every bot is tested with real questions and given clear limits, so it stays helpful, accurate and on brand.
AI Chatbots Services
6 services
Chatbots for Every Customer Touchpoint.
Choose a single service or combine them into one package. Click any service to see what is included.
A chatbot that qualifies visitors and collects their details for your team.
- Custom questions
- Details sent to email or CRM
- Works around the clock
- Fewer missed leads
Helps shoppers find products, check policies and track orders.
- Product suggestions
- Shipping and returns answers
- Order status guidance
- Links to products
Automatic WhatsApp replies for common questions and after-hours messages.
- Greeting and away messages
- Quick replies for FAQs
- Menu-style options
- Hand over to your team
An assistant that helps your team find answers in your own documents.
- Built on your documents
- Private to your team
- Quick, accurate lookups
- Easy to update
Every bot tested carefully with clear limits on what it should and should not answer.
- Tested with real questions
- Clear fallback to humans
- Privacy-conscious setup
- Usage cost guidance
Process
How We Build
- 01
Discuss Your Needs
Tell us how your business works today, what slows you down and what you want the tool to do.
- 02
Plan & Quote
We agree the features, timeline and price, and share a simple plan before building.
- 03
Build & Test
We build in stages, share progress and test everything with real examples.
- 04
Launch & Support
We set it up on your hosting, show you how to use it and support you after launch.
Packages
AI Chatbots Packages.
Clear, fixed packages. Need something different? Ask for a custom quote.
FAQ Bot
$[PRICE] one-time
Website FAQ chatbot
- Trained on your FAQs
- Branded chat window
- Hand-over to human
- Testing included
Lead & Store Bot
Most popular$[PRICE] one-time
Advanced chatbot
- Lead capture
- Product and order help
- CRM or email integration
- Testing included
Bot Care
$[PRICE] per month
Ongoing improvement
- Answer updates
- Conversation review
- Improvements
- Monthly report
FAQ
AI Chatbots Questions
Are there running costs for an AI chatbot?
Yes. AI chatbots usually use an AI service or chatbot platform that charges a monthly or usage-based fee. We explain these costs clearly before starting.
Will the chatbot give wrong answers?
We limit the bot to your approved information, test it with real questions and set it to hand over to a person when it is unsure. No bot is perfect, so we review conversations to keep improving it.
Can it work on WhatsApp?
Yes. We can set up WhatsApp auto-replies and, where suitable, connect a chatbot through WhatsApp's business tools.
Is my business data safe?
We follow good security practices: secure logins, protected databases, regular backups and access only for the people you choose. We never use your data for anything else.
Do I own the software and code?
Yes. Once the project is paid, you receive the full source code and own it. Nothing is locked to us.
Let's work together
Ready to Build Your AI Chatbots?
Tell us what you need and get a clear plan within [X] hours.
Get a Free Quote